I’ve Forgotten My Password!

If you’ve forgotten your password, just go to our online store and click its  “Forgot Log In” button (if it is for an e.Freezer smartcard, first put your smartcard number in the “Username or Smartcard No” field).

Minimum Browser requirements

  • Internet Explorer 11+
  • Internet Explorer 9-10:  BUT you need to enable TLS 1.2 and disable SSL 2.0 in Internet Options > Advanced > Security. See Microsoft Help
  • Safari 9+
  • Firefox 27+
  • Chrome 37+
  • Opera 17+