Like you, we are following the latest updates and advice from government agencies, including the World Health Organization and the Ministry of Health, to keep our team and customers safe. There is currently no change to our delivery times and customer service.

If you are doing essential research, we can still ship to you: Genesearch is still open with essential staff in the office to ship orders, while the rest of us are working from home. You can still place your orders online, by email, or call them in. Please contact us if you need to make special shipping arrangements at

Call us and say hello: Your calls are forwarded to our mobiles, so feel free to ring us any time and say hi on 0800 870 424 or 09 887 0424. You could even chat to us right now! See that little penguin in the bottom right corner.

Products are still coming: Our amazing suppliers and logistics partners are working closely with us to maintain the continuity of supply of their products as long as you need them. If you would like to know more about what each of them are doing, please check out their COVID-19 updates here:

COVID-19 reagents: We are working on supply of PCR and LAMP-based kits for SARS-CoV-2 detection. For more information on these kits, please contact

Please continue to check this page for the latest updates.